Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due
to customs.
Shipping
All items are sent with national post from Poland.
You will be provided with a tracking number.
I will ship items within 1-10 business days after payment has been received.
Orders are mailed out to the address you have registered.
Shipping usually takes between; 1-4 weeks for USA, Canada, Australia, 4days-3 weeks for Europe.
Please consider the fact that international delivery might be delayed (although does NOT happen often)
because of the customs clearance and this is unfortunately out of my control.
Every order is securely and originaly packed
Payment options
There are two payment options to choose -PayPal or bank transfer.
PayPal – you can pay straight by on-line shop
Bank transfer – you will be provided by the e-mail, please check out account number properly.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalised orders
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Perishable products (like food or flowers)
-
Digital downloads
-
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the
buyer is responsible for any loss in value.
Any questions? PM me, will answer for all of them :)